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Policies |
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Our Commitment To Privacy
Your privacy is important to
us. To better protect your privacy we provide this notice
explaining our online information practices and the
choices you can make about the way your information is
collected and used. To make this notice easy to find, we
make it available on the navigation bar near the top of
each page of our web site.
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The Information We Collect:
This notice applies to all
information collected or submitted on the FlowTech
Solutions website. On some pages, you may be able to order
products, make requests, and register to receive
materials. The possible types of personal information
collected at these pages may include:
Name
Address
Email address
Phone number
Credit/Debit Card Information
Note:
We do not store credit card information unless the
client opts to store it for future transactions.
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The Way We
Use Information:
We use the information you provide about yourself only for
the specific purpose the information is being furnished
for. We do not share this information with outside parties
except to the extent necessary to complete the requested
service.
We use return email addresses to answer the email we
receive. Such addresses are not used for any other purpose
and are not shared with outside parties.
We use non-identifying and aggregate information to better
design our website and to share with advertisers. For
example, we may tell an advertiser that X number of
individuals visited a certain area on our website, or that
Y number of men and Z number of women filled out our
registration form, but we would not disclose anything that
could be used to identify those individuals.
Finally, we never use or share the personally identifiable
information provided to us online in ways unrelated to the
ones described above without also providing you an
opportunity to opt-out or otherwise prohibit such
unrelated uses.
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Our Commitment To Data Security
To prevent unauthorized
access, maintain data accuracy, and ensure the correct use
of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and
secure the information we collect online.
In order to protect the information being gathered this
site has security measures in place including firewalls,
encryption, and authenticated access to internal databases
where needed.
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How You Can Access Or Correct Your
Information
You can access all your
personally identifiable information that we collect online
and maintain by requesting in writing, by email or phone.
Information will only be disclosed upon proof of
identity. We use this procedure to better safeguard your
information.
You can correct factual errors in your personally
identifiable information by sending us a request that
credibly shows error.
To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting
access or making corrections.
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Log Analysis
Log analysis tools are
used to create summary statistics, used for administering
the performance of the web sites, diagnosis of problems
and determining which information is of most interest to
the public. The following information is collected for
analysis only:
User Client
hostname - the hostname (or IP address if DNS is
disabled) of the user/client requesting access.
HTTP header,
"user-agent" - the user-agent information
includes the type of browser, its version, and the
operating system it's running on.
HTTP header,
"referrer" - The referrer specifies the page
from which the client accessed the current page.
System date - The
date and time of the user/client request.
Status - The
status code the server returned to the user/client.
Content length -
The content length, in bytes, of the document sent to
the user/client.
Method - The
request method used.
Protocol - The
transport protocol and version used.
Cookies
Cookies will be
used under specific conditions. A cookie is a text file
stored on a customer's PC to maintain an uninterrupted
transaction or process with the application. There are two types of
cookies, a memory cookie and a hard cookie. Memory cookies
will be deleted at the end of the session. Memory cookies
are specifically used when purchasing products or services
through the web. Hard cookies will remain on the PC after
the session is ended. Hard cookies are generally used for
keeping your personal options for viewing the site.
(Customers can delete hard cookies from their machines
after the session, if they choose.) Cookies will NOT
be used to track or monitor a visitors usage of internal
or external pages. |
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